01
Before you arrive
Once you book, we'll send a short, simple intake form so we can get to know a little about you. There's no need to prepare anything just come as you are.
Your first appointment
What to expect from your first visit
Walking into a first session can feel daunting and that's completely understandable. Here's a gentle walk-through of exactly what happens, so you can arrive feeling a little more at ease.
- 50–120
- minutes together
- No
- referral needed
- 2 ways
- to meet with us
Step by step
How your first appointment unfolds
From your first message to the moment you leave, here's the gentle rhythm of what happens with no surprises.
02
When you arrive
Settle into our calm waiting space. Your therapist will greet you warmly and walk you through what the session will look like.
03
During your session
This first conversation is gentle and unhurried. We'll listen, get to know what brings you here, and explore your goals only ever at your pace.
04
After your session
Together we'll shape a plan that feels right for you and, if you'd like, book your next session. There's never any pressure to continue.
Wherever feels right
Two gentle ways to meet
Some people feel most comfortable in the quiet of our clinic; others prefer the familiarity of home. Whichever you choose, the care stays exactly the same warm, private, and unhurried.
In the clinic
A calm, private room in Picton where you can settle in, take your time, and feel completely at ease.
A Calm Beginning or You’re in Safe Hands
From the moment you arrive, our team is here to help you feel welcome. We’ll guide you through the check-in process before your clinician personally invites you into the therapy room.
A little preparation
What to bring along
Your intake form
Completed beforehand if possible, but we can always help you finish it when you arrive.
GP Referral
If you have a GP referral or Mental Health Treatment Plan, please bring it along though it’s not essential.
Supporting Documents
If you have any relevant reports or letters, please bring it along though it’s not essential.
An Open Mind or Just Be Yourself
There's nothing you need to rehearse. Just bring yourself and whatever feels comfortable to share, we’ll guide the conversation from there.
You're in safe hands
It's okay to feel however you feel
There's no such thing as being "ready" or having it all figured out. Your first session is simply a gentle starting point, and we'll take every step at a pace that feels comfortable for you.
- You're in control, share only what feels right for you.
- There are no right or wrong answers, just your own experiences and perspective.
- Feeling nervous is completely normal, many people do before their first appointment.
- Everything you share is private and confidential, providing a safe, respectful and judgement free space.
Good to know
- Session length
- 50–120 minutes for your first visit.
- In-person sessions
- Held in a calm, private room at our Picton clinic.
- Medicare rebates
- Available with a Mental Health Treatment Plan from your GP.
Easy to find in the heart of Picton, with parking close by.
Common questions
Before your first visit
Still wondering about something? Our friendly team are always happy to answer any questions before you come in.
The length of your first appointment depends on the type of service you’re attending. We’ll always let you know how long to allow when your appointment is booked.
- Individual therapy: 50 minutes
- Trauma therapy: Varies between 50 to 120 minutes, depending on your treatment approach
- Relationship therapy: Varies between 90 to 120 minutes, depending on the therapy approach being used.
Whatever the length of your appointment, your clinician will take the time to understand your needs, answer your questions and help you feel comfortable moving forward.
No referral is needed to see us. However, if you'd like to access Medicare rebates, you'll need a Mental Health Treatment Plan from your GP. If you're unsure, our friendly team are happy to talk you through your options.
That's completely normal, and you're not alone. Many people feel unsure before their first session. There's no pressure to have the right words or to share anything you're not ready for. Your therapist will gently guide the conversation and meet you exactly where you are.
We offer both in clinic and telehealth appointments, giving you the flexibility to choose the option that best suits your needs.
- In clinic: If you choose to attend our Picton clinic, you’ll be welcomed into a calm space where you can settle in, take your time, and feel completely at ease. Convenient parking is close by to make arriving easy.
- Telehealth: If you choose telehealth appointments, you’ll receive a secure video link before your session so you can connect from a place where you feel comfortable, private and relaxed.
There's no obligation to continue. If it feels right for you, we'll work together to shape a plan and book your next session at a pace that suits you. The choice is always entirely yours.
Ready to take the first step?
When you feel ready, we're here gently, patiently, and without judgement. Reach out and we'll help you find a time that works for you.